Authentic Sonbhadra handicrafts • Supporting rural artisans & self-help groups
SHPCL

Customer information

Shipping Policy

Orders are shipped through registered domestic courier companies and/or speed post only.

Orders are shipped within 3 days from the date of the order and/or payment, or as per the delivery date agreed at order confirmation, subject to courier company or post office norms.

The Platform Owner shall not be liable for delays by the courier company or postal authority. Delivery is made to the address provided by the buyer at purchase. Delivery confirmation is sent to the registered email address. Any shipping costs levied are non-refundable.

Questions about this policy? Contact SHPCL.

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Have a question or a bulk order?

The SHPCL team answers every enquiry personally — call us or send a message and we will get back to you the same working day.